Privacy Policy

Last updated: March 13, 2026

Las Palmas Masajes (“we”, “us”, or “our”) is the personal practice of Janka, a certified massage therapist operating from a private studio in Las Palmas de Gran Canaria, Spain. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or book our services.

Who We Are

  • Business name: Las Palmas Masajes
  • Operated by: Janka (sole practitioner)
  • Address: C. Fernando Guanarteme, 14, 35007 Las Palmas de Gran Canaria, Spain
  • Email: [email protected]
  • Phone: +34 699 591 993

What Information We Collect

We may collect the following personal information:

When you book an appointment or contact us:

  • Your name
  • Email address
  • Phone number
  • Any health information you voluntarily share for treatment purposes

When you visit our website:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device information

This data is collected automatically through cookies and similar technologies.

How We Use Your Information

We use your personal information to:

  • Confirm and manage your bookings
  • Communicate with you about appointments
  • Provide safe and appropriate massage treatments
  • Respond to your enquiries
  • Improve our website and services
  • Comply with legal obligations

We do not use your information for marketing purposes unless you have explicitly consented.

Health Information

Any health information you share (such as medical conditions, injuries, or pregnancy) is used solely to ensure your treatment is safe and appropriate. This information is:

  • Never shared with third parties
  • Never used for marketing
  • Kept confidential and stored securely
  • Retained only as long as necessary for treatment purposes

Cookies

Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand how visitors use the site.

Types of cookies we may use:

  • Essential cookies — required for the website to function properly
  • Analytics cookies — help us understand how visitors interact with the website (e.g., page views, traffic sources)

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Third-Party Services

We may use the following third-party services:

  • Google Analytics — to understand website traffic and usage patterns. Google Analytics may collect anonymised data about your visit. See Google’s Privacy Policy for more information.
  • Cloudflare — for website hosting and security. See Cloudflare’s Privacy Policy.

We do not sell, trade, or rent your personal information to anyone.

Data Storage and Security

  • Personal information collected via contact forms or bookings is stored securely.
  • We take reasonable measures to protect your data from unauthorised access, loss, or misuse.
  • No method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

Under EU/Spanish data protection law (GDPR), you have the right to:

  • Access the personal data we hold about you
  • Correct any inaccurate information
  • Delete your personal data (right to be forgotten)
  • Restrict processing of your data
  • Object to processing of your data
  • Data portability — receive your data in a structured, machine-readable format

To exercise any of these rights, contact us at [email protected].

Data Retention

  • Booking and contact information is retained only as long as necessary for the purposes described in this policy.
  • Health information shared for treatment purposes is not stored digitally after your session unless you request otherwise.
  • Website analytics data is retained in anonymised form.

Children’s Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the website or services after changes are posted constitutes acceptance of the updated policy.

Contact

If you have any questions about this Privacy Policy or how we handle your data:

  • Email: [email protected]
  • Phone: +34 699 591 993
  • Address: C. Fernando Guanarteme, 14, 35007 Las Palmas de Gran Canaria, Spain